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FAQs

ORDERS & SHIPPING

What delivery options do you offer?

We offer 24hrs and 48hrs tracked shipping

How long does delivery take?

UK deliveries: 2 working days

EU deliveries: Up to 10 working days

Do you offer free shipping?

Yes, we offer free shipping for subscription within the UK on quarterly and yearly offers.

Unfortunately, we are not able to offer free shipping for orders placed outside of the UK

Where is my order?

You should have received a tracking link from Royal Mail. If not, please contact us on support@oneunity.com

PAYMENTS

What forms of payment do you accept?

We accept all major credit and debit cards. You can also pay via Paypal.

When does my card get charged?

This will vary depending on your banking provider, but charges should show on your statement from 1-5 working days after purchase.

UNITY SUPPLEMENTS

Are UNITY blends gluten free?

Yes, UNITY blends are gluten free. Our blends have undergone strict gluten testing at our UK manufacturing site, to UK test standards.

Are UNITY blends GMO free?

Yes, UNITY blends are non-GMO.

Are UNITY blends suitable for people following a vegetarian or vegan diet?

Yes, UNITY blends are suitable for people following vegetarian and vegan diets. Our VCAPS® Capsules are certified by the Vegetarian and Vegan Action Society.

What are UNITY capsules made from?

UNITY blend capsules are made from Hydroxypropyl methylcellulose (HPMC), also known as hypromellose, - a vegan, plant-based cellulose, a natural polymer and fiber, which is considered to be safe for human consumption.

Is the UNITY blends capsule colour natural?

Yes, the dark green color comes from Copper-chlorophyllin, a colorant of natural origin.

Do UNITY blends contain any allergens?

UNITY blends contain one known allergen, which is Oat. Other than Oat, UNITY blends contain no other known allergens. Our Energy Sports Pro blend contains the warning advice: May contain traces of soy, fish, molluscs and crustaceans. Allergen information is found on every product label to provide you with clear and accurate data about the ingredients in our products and to allow you to make safe food choices. If you suffer from allergies and intolerances, you should always check the product labels, warnings, and directions provided with the product that is delivered to you, prior to use or consumption.

Are UNITY blends organic?

All of our ingredients are sourced sustainably and several of them are organic. Where ingredients are not organic, it was not possible to source organic options for these ingredients. Wherever possible we used organic ingredients in our formulas, because organic farming supports the health of the soil and those who cultivate the crop.

What are the patented ingredients in UNITY blends?

Every ingredient chosen for UNITY blends has been carefully selected as the best possible quality available on the market. Therefore, many ingredients that we use have been patented. Where ingredients are not patented, a better option was available. High absorption, efficacy and optimal results remain our first priority. UNITY blends contain clinically proven ingredients backed by scientific studies. These studies validate the benefits of the ingredients, and how these are linked specifically to each targeted health goal for every individual product.

Do UNITY blends contain fillers or additives?

We do not use unnecessary binders, fillers and preservatives. This ensures that our blends are as pure as possible, providing everything you need – and nothing you don’t. Most mainstream supplements contain excipients that contribute functional or structural properties, such as fillers, binders, and lubricants. These may be detrimental to your health. At UNITY, we believe in full transparency. To this end, all ingredients are listed out fully on our product label.

Where are UNITY blends manufactured?

Our blends are manufactured in the United Kingdom, to very high quality standards. UNITY products are manufactured in a facility that is GMP certified, complies with the US Food and Drug Administration's (FDA) Food Safety Modernisation Act, is Informed-Sport site registered, Halal and Kosher certified, has the organic approval from both DEFRA and The Soil Association for a number of its products and is ISO 9001, 14001, 22000 certified.

What does peer-reviewed mean?

Peer reviewed has be defined as the process of subjecting an author’s scholarly work, research or ideas to the scrutiny of others who are experts in the same field. It’s function is to encourage authors to meet the high standards which are accepted within their discipline as well as to control the dissemination of research data to ensure that unwarranted claims, unacceptable interpretations or personal views are not published without prior expert review. Within the scientific community, peer review has become an essential component of the academic writing process. It helps to ensure that papers published in scientific journals answer meaningful research questions and draw accurate conclusions based on professionally executed experimentation. Submission of low-quality manuscripts has become increasingly prevalent, and peer review acts as a filter to prevent such work from reaching the scientific community. The major advantage of a peer review process is that peer-reviewed articles provide a trusted form of scientific communication.